https://www.zyte.com/jobs/
Example posting:
Roles & Responsibilities:
Data delivery and operational oversight
- Coordinate with development teams to ensure timely, accurate data delivery in line with SLAs and contractual commitments.
- Monitor pipelines, feed performance, costs, and delivery schedules — identifying risks or quality issues early and driving them to resolution.
- Manage the full lifecycle of change requests, from scoping through to delivery and billing, in collaboration with AM and Sales teams.
- Oversee project margin and profitability, partnering with engineering to address operational inefficiencies and maintain visibility into expenditure trends.
Client relationship management
- Serve as the single point of contact for a portfolio of 10–15 enterprise accounts, plus ad hoc management of smaller accounts.
- Build trusted client relationships through proactive communication, transparent reporting, and a clear understanding of each client’s objectives and evolving needs.
- Act as the primary escalation point for service issues, representing client priorities internally and ensuring timely resolution.
- Ensure client expectations are clearly defined and consistently met across the full service lifecycle.
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