https://www.ailife.com/careersearch/joblistingbycategory
Example posting:
Customer Service Representative (Remote)
This is a remote / work-from-home position.
What You Will Do:
Heavy phone contact with policyholders, providers, and interested third parties.
Process policyholder requests from correspondence, phone calls, and emails
Review and maintain new and revised procedures regarding policy information.
Maintain department standards for the number of calls, average handle, and time management.
Pay differential available for Bilingual employees (Eng/Span).
What You Can Bring:
High school diploma or equivalent required, some college preferred.
At least one year of office experience preferred. Telecommunications experience is a plus.
A background in life and Health insurance, as well as knowledge of insurance operations, is desired.
Customer service background and strong phone skills.
Excellent written and oral communication.
Excellent organization skills.
Must be able to maintain confidentiality.
Excellent alpha and number recognition skills
Demonstrated mathematical abilities.
Basic PC skills.
Ability to handle high-stress situations calmly and with tact and professionalism.
Strong decision-making skills with the ability to analyze situations and make logical conclusions.
Must be able to type at least 30WPM.
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