The Cigna Group

 https://thecignagroup.willhire.co/jobs

Choose remote for location on left side of screen. 

Example posting: 

LOCATION & SCHEDULE
This is a fully remote role open to qualified candidates across the US.
Training Hours: 8:30am - 5:00pm CST
Regular Hours (After Training): 8 hour shift between the hours of 7:00am - 7:00pm CST that will be determined

ROLE OVERVIEW – 37540050  Intake Care Senior Representative 

Delivers specific delegated Utilization Management tasks assigned by a supervisor. 

Assigns client to appropriate staff member or behavioral health network provider for assessment and counseling. 

Serves as initial contact for clients and their eligible dependents requesting services. 

Responsible for customer service and relevant standards such as telephone response time. 

May make referrals within stated limits. 

Supports and assists with training for employees. 

May provide guidance around procedures and workflows. 

Completes day-to-day Intake Care tasks without immediate supervision, but has ready access to advice from more experienced team members. 

Tasks involve a degree of forward planning and anticipation of needs/issues. 

Resolves non-routine issues escalated from more junior team members