https://jobs.wgu.edu/jobs
Example posting:
Clinical & Field Experience Assistant
Essential Functions and Responsibilities:
Collaborates with students, WGU personnel, and outside professionals regarding placement, compliance, and/or outreach efforts.
Collaborates with external and internal stakeholders to negotiate and secure partnerships with external health facilities and academic settings – as applicable.
Communicates with students and stakeholders to set clear expectations of the placement and onboarding process, compliance requirements, and affiliation agreements while providing updates throughout the process.
Understands placement guidelines/policies and is able to support students in adhering to the policies – as applicable.
Assists students with navigating the requirements needed to be cleared for placement – as applicable.
Communicates via email, meetings and phone calls; cold calling partners or other stakeholders may occasionally be necessary.
Exhibits professional conduct, interaction, and communication as a representative of the company and the department.
Work in a student relations management system.
Collaborates with legal counsel to assure all contracts with sites are current and appropriate – as applicable.
Ability to do extensive research online of new sites both academic and health facilities – as applicable.
Initiates and maintains contracts between WGU and health facility sites – as applicable.
Performs other related duties as assigned.
Knowledge, Skill and Abilities: Strong organizational skills.
Highly attentive to detail.
Sound decision making and problem-solving skills.
Strong written and verbal communication skills.
Must be able to work well under stress and meet deadlines.
Ability to work well within a team.
Capacity for self-motivation and working independently.
Ability to form and maintain partnerships.
Ability to provide excellent customer services with all WGU staff, students, and stakeholders.
Ability to provide accurate information and high-quality results.
Ability to adapt to change.
Mastery of basic computer skills.
Aptitude for learning new technology.
Basic knowledge of contracts and/or medical terminology.
Job Qualifications:
Minimum Qualifications:
Highschool Diploma or GED
Requires one (1) or more years of experience with Microsoft Office and/or Adobe products.
Requires one (1) year of experience in an administrative or support role
Preferred Qualifications:
Associates degree or enrolled in a degree program.
Experience with one or more of the following: clinical placement/scheduling, compliance, affiliation agreements, memorandums of understanding (MOUs), and/or related WGU experience.
Experience with Salesforce.
Experience working in higher education.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Working Conditions:
This is a Full-Time remote role, Monday through Friday during regular business hours.
Travel
This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.
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