Northwestern Mutual

 https://careers.northwesternmutual.com/corporate-careers/

These are typical insurance industry jobs, sales,  accounting, software, etc. Choose remote and the state you are in, look for full US coverage in listing.

Example posting:

 Licensed Customer Service Rep - Remote Nationwide (Series 6/63 or 7/63)

 Milwaukee, WI Corporate / Remote-North Carolina / Remote-Virginia / Remote-New Jersey / Remote-Utah / Remote-Texas / Remote-Georgia / Remote-Florida / Remote-South Carolina / United States of America

 Primary Duties and Responsibilities

    Delivers a personalized and exceptional experience for clients by answering questions, providing servicing options, and supporting products or services in a call center environment.

    Proficient in resolving basic and intermediate (semi-complex) inquiries and transactions from Financial Representatives and clients within a registered area, while continuing to develop proficiency in more complex work.

    Researches and evaluates potential solutions to complex problems, which may require identifying root causes and navigating deviations from standard procedures.

    Takes ownership of calls and anticipates future issues to avoid repeat calls and unnecessary transfers.

    Effectively de-escalates challenging client situations while guiding clients through complex or unique inquiries.

    Serves as a trusted advocate for Financial Representatives and partners with them to meet client needs.

    Embraces new technology and promotes website and self-service capabilities by educating clients and field partners, while understanding the risks and impacts transactions may have on clients or policies.

    Understands how systems connect to processes and outcomes.

    Drives change and supports continuous improvement by helping develop processes and provisions to accommodate evolving business needs.

    Fosters professional relationships with clients to enhance brand loyalty.

    Handles phone and transactional responsibilities while adhering to strict confidentiality and privacy standards.

    Adapts work priorities to meet changing business and customer demands.