Spring Health

 https://www.springhealth.com/open-roles

Example posting:

 Lead Clinical Care Navigator, Global
Remote

 What you’ll be doing:

    Maintains Clinical Care Navigator calls and activities (50%)
    Serves as a resource: monitors slack care operations channels to assist clinical, care support and provider ops teams
    Provide after hours support to members and leaders seeking services or connection to the Global team, Management Consultation team, and Spring Internal team
    Assists with outreach or follow up for escalated and situations as needed
    Coordinates training and mentoring of new hires and for existing team members as assigned
    Monitors multiple system views and assigns outreaches and follow ups appropriately
    Assists with daily work balancing
    Monitors phone/chat queue availability
    Provides constructive feedback to team members and to the clinical leadership team
    Problem-solves and assists with high touch and escalated/sensitive calls, as well as crisis situations, concerns, or issues. 
    Provides feedback and advice on team/product/technology/service improvements and assists with implementations
    Facilitate team meetings, as needed
    Assist with system issues/outages
    Participates in special projects, workgroups, or other assignments
    Some holiday coverage and on-call leader rotation
    Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards.