Mastercard

https://careers.mastercard.com/us/en/remote-jobs

Example posting:

 The Business Operations team is seeking a highly motivated and experienced Senior Service Management Engineer (SME) to join our team. This role plays a critical part in the development, support, and maintenance of the IT service performance management process. You will bring strong analytical skills, a continuous improvement mindset, and the ability to collaborate effectively with both business and technical partners.

The Service Management Engineer analyzes, reviews and measures service level performance against agreed upon Service Level Agreements (SLAs), as well as establishes, implements, and enforces standards, procedures, and service levels to ensure Operational Level Agreements (OLAs) are consistently met across internal and external service providers.