Startek

 https://www.startek.com/careers/

Choose the location by country you live in, then check for your state in the list.

Example posting:

 Customer Service Associate - Work from Home (AR, TX, OH, SC, NC, VA, MI, PA ONLY)
United States

Job Description

We're seeking compassionate, customer-focused professionals to join our team! In this role, you'll be the first point of contact for patients receiving specialty medications, providing support, guidance, and exceptional service throughout their care journey.

If you enjoy helping others, thrive in a fast-paced environment, and have strong communication skills, we'd love to hear from you.

What You'll Do

    Answer inbound calls from patients and Medical Doctors regarding specialty medication orders.
    Reviewing and updating patient demographics and medical history.
    Reviewing order contents and completing clinical assessments.
    Instructing the patient of their financial responsibility and collecting payment method.
    Scheduling delivery to the patient’s home or physician office.
    Determining whether the patient needs a clinical consultation with a pharmacist to provide additional information about how to properly use or store their medications and answer questions.
    Work with other teams such as Insurance and Financial Assistance to assist patients with obtaining approvals for specialty medications
    Help reassure our patients and provide process guidance as the patient gets used to using a specialty pharmacy.