https://careers.southwestair.com/us/en/customer-care/
Example posting:
As a Customer Representative, you'll be one of the friendly voices behind the Southwest Experience. You'll connect with an average of 100 Customers per shift through phone, email, chat, and social media, helping them book travel, navigate changes, answer questions, and find solutions with confidence and care. Every interaction is an opportunity to create a moment of Hospitality, whether you're helping a Customer plan a long-awaited vacation or guiding them through an unexpected travel challenge. If you enjoy problem-solving, building connections, and making someone's day a little easier, you'll play an important role in helping Customers feel welcomed, cared for, and appreciated.
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