Coursedog Inc.

https://www.coursedog.com/company/careers#jobs

Example posting: 

 Customer Support Engineer

Remote Customer Support Full time

 As a Customer Support Engineer at Coursedog, you'll own end-to-end resolution of technical support tickets for colleges and universities running mission-critical academic operations on our platform while working closely with customers, Escalation Engineers, and product teams. You'll be responsible for investigating and resolving configuration, data, and integration issues; communicating directly with customers throughout resolution; and documenting your work clearly so teammates can pick it up seamlessly. This role is well-suited for someone who approaches troubleshooting as a craft, takes genuine satisfaction in figuring out why something broke, and is motivated by solving real problems for institutions that depend on us.

This position offers a competitive base salary between $75,000 - $80,000, based on experience and qualifications. The role also includes a performance-based variable compensation component, bringing total on-target earnings (OTE) to $83,000 - $88,000 when performance objectives are achieved.